Frequently asked questions

What exactly am I booking — is this an opera ticket?

No. This is a timed daytime-entry ticket to visit the Roman amphitheatre as a monument: you walk the arena floor, climb the ancient stone tiers, and see the surviving Ala outer-ring fragment. It is not a ticket to the Arena Opera Festival. The opera is a separate evening event run by Fondazione Arena and sold on their own website — we do not sell it and it is not included here.

How does entry work?

You choose your date and an entry time slot at checkout. We book the matching official daytime-entry ticket with Musei Civici di Verona and email you a QR ticket. On the day, arrive a few minutes before your slot at the Piazza Bra entrance and scan in — there is no ticket-office queue to stand in. The daytime Arena does not sell out the way a timed museum can, so this is about certainty and convenience, not scarcity: your date and window are locked in and booked in English.

What will I see inside?

The full interior of a nearly 2,000-year-old Roman amphitheatre — the open elliptical arena floor where gladiators once fought, the concentric rings of pink-and-white limestone seating (the cavea) that once held around 30,000 spectators, and the four-arch Ala, the only surviving piece of the original monumental outer ring after the 1117 earthquake. From the upper tiers you look down over the whole arena and out across Piazza Bra and the rooftops of Verona.

Visiting during the opera season — what should I know?

We want to be straight about this. During the summer opera festival (roughly mid-June to early September), daytime visiting is more restricted. Hours are shorter — often mornings only — and on performance days the Arena closes to daytime visitors in the early afternoon so the stage can be set up. Just as importantly, the arena floor is not empty in this period: it holds the opera stage, sets, and tiered performance seating, so you will not see the 'clean', bare Roman amphitheatre. You still walk the tiers and take in the scale and the stone, but if seeing the empty arena floor matters to you, visit outside the festival months (roughly October to May). We confirm the exact daytime window for your chosen date when we book.

I'm a senior, under 18, a student, disabled, or hold a VeronaCard — do I need this ticket?

Probably not, and we don't want you to overpay. The operator offers reduced and free daytime categories that we do not resell: under-18s and disabled visitors with a carer enter free, EU citizens aged 18–25 pay a reduced rate, over-65s pay a reduced senior rate, and VeronaCard holders are covered by their card. If you fall into one of these, book direct with Musei Civici di Verona or enter on your card. We handle the full-price adult (18+) daytime ticket — the one category most international visitors need.

How does your concierge service work?

The daytime Arena ticket is genuinely hard to find — it sits behind the far more visible opera festival in search results, and the operator's own checkout is on an Italian-only civic-museums platform with timed slots. We surface it, book it for you in plain English, take payment in your own currency, and send a ready-to-scan QR ticket to your inbox. If anything changes with your date, our team is on call around the clock to help. Our service fee is included in the price you see — no surprises at checkout.

How do I get to the Arena di Verona?

The Arena stands in Piazza Bra in the centre of Verona. From Verona Porta Nuova railway station it is a 15–20 minute walk north along Corso Porta Nuova, straight into Piazza Bra, or a 5-minute ride on city bus 11, 12, or 13 to the Arena stop. The historic centre is a pedestrian-only limited-traffic zone (ZTL), so there is no driving to the square — drivers should use a peripheral car park and walk in. Verona Porta Nuova has direct fast trains to Venice (about 60 min), Milan (about 75 min), and Bologna (about 45 min), making the Arena an easy day trip.

How long does a daytime visit take?

Most visitors spend 45 minutes to an hour and a half inside — long enough to walk the arena floor, climb to the upper tiers for the view, and take in the Ala and the information around the interior. It is self-guided and unhurried; there is no fixed route.

Can I change my date?

Tickets are issued for a specific date. If your plans change, reply to your confirmation email as early as possible and we will help where we can — we cannot always guarantee a new slot, but we will rebook you the moment a new slot opens in the operator's calendar.

Is the Arena wheelchair-accessible?

Partially. Piazza Bra and the ground level are step-free, but the tiered seating inside is reached by steep, uneven original Roman stone steps with no lift. Wheelchair users can reach the arena floor level via the operator's assisted route — contact Musei Civici di Verona in advance to arrange it.